Hey GreenBonnie, made it to the shop today and talked to the service manager and the service tech that did my bike, he's about our size. Could be a number of different things, no one thing in particular stood out though and it's hard to say without having the bike. They asked if you had the work done at Spokane Ducati, I didn't know, if not, or even if you did they suggested you go there, if it not to far away. He suggested you go back to the basic 2 out on C/R, 4 turns in from all the way out on preload (per the mounting instructions, you have one of those right?) then make any changes one thing at a time. I checked mine and have zero preload on my springs (being a light weight I guess), 2 turns out C/R. Shock preload is at 10.5mm (threads showing), and 18 clicks out if you want to try that. I'm 160 lbs with gear on. I tried rough check on my sac (in street clothes, it's hard to measure by yourself, you should have some one measure for you if possible and geared up) the rear is about 30mm/front 15-17mm. I also have different handlebars, about the same height and width but more pullback and a mustang seat so I'm not humping the gas tank like with the stock seat and bars. I'm guessing here but just in case, if you are always up on the tank and you have the stock bars adjusted forward you might try the bars rotated back at tad with the angle in line with the forks and scoot back on the seat some and do your road test. I've always kept the angle on my bikes (first bend) of the bars slightly back just a few degrees from the fork angle for what it's worth, I think it adds some leverage.
That's about all I could come up with, Good Luck, hope you get it dialed in.
That's about all I could come up with, Good Luck, hope you get it dialed in.