[ELVISTO]

When you order a new bike just remember to write down a list of items you would like in the deal, such as first free service, free fitting of accessories, a discount on accessories, a low seat, etc etc,

Get this sorted out when you pay your deposit and they give you a price for the deal that you're happy with, and sign up for that deal,

Just remember the dealer has to make money, it's a business, If he isn't making money it becomes a charity, and he may not be around next year,

Just my opinion

 

[Cag]

Just want the service carried out to manufacturers specification by a technician who understands the bike well enough to solve any faults he finds on my bike and check everything he feels needs checking. A bit of feedback on its condition also appreciated.

If I feel it's done well I will enjoy the use of the bike even more than the first 600 miles if that's possible. Not cheap, not expensive but value for money and a safe bike I can enjoy.

 

[Maddog]

Elvisto I know that they have to make profit as I have been in business myself.Over the last 10 Years I have had at least 12 new bikes and I have never been asked to pay for the 600 mile service. I spend a lot of money on bikes and hope to have a good relationship with Woods in the future.You need to look after your customers in business .

 

[Stu]

The US varies by state. My last KTM 500 EXC I uncrated, set up and checked valve clearances (noting the shim thickness under each valve for future reference) and then fired it up. It needed massive ECU changes to make it run without dying in rock piles. None of that was acceptable so it had to be done sub rosa. In the end it ran great and delivered 60 MPG (US) consistently and 45 MPG when racing. The scrambler might need similar massaging. Checking valve clearances is straight forward. The same with switching out shims. Oil changes, bolt tightness, chain tension are all incredibly straight forward. You can do it all and just note it in a record for future needs. The scrambler is not an incredibly complex bike. Re-setting service lamps should be in the owner's manual. If not the dealer should be able to tell you how to do it. As for warranty issues you could most likely take care of most of them yourself at minimal expense (small oil leaks, etc.). A major part of enjoying riding a bike is in the knowledge that you can care for it yourself.

Stu

 

[Skippy]

Picked my Icon up from our local Ducati dealer on the 5th of this month and the earliest they could arrange my first service, booked in on the same day was the 20th of July, bike will have covered 600 miles by the time I get to work tonight and not prepared to park her up for 5 weeks so have booked it in with my local mechanic who will carry out all checks required and give me a little peice of mind until the official Ducati service comes up. Not the customer service I was hoping for but don't feel I was left with much option.

 

[ELVISTO]

I had almost 800 on mine when it had the first service, wasn't a problem ,

 

[TC3]

I had almost 800 on mine when it had the first service, wasn't a problem ,

If he is at 600 tonight in 1.5 weeks and has 5 weeks before service he will be way beyond 800 miles I imagine

 

[Skippy]

Yes reckon I will double that by first service, the more I ride this bike the more I enjoy it, the only downside is hoping back on the Harley is like riding Rhino with no legs, the extra weight becomes very apparent.

 

[markstar]

going for my first service next week will have a whinge about the scratch on my tank from the staples on the seat.

 

[greer]

I'd hate that, too. You might post a thread reminding folks to check theirs. Once yours is documented, maybe a hammer and punch to drive the staple deeper?

Sarah

 

[markstar]

Ducati got a quote to paint my tank and 1 week later told me to bring bike in and put a brand new tank on my bike.Very happy with Ducati Australia and they put some felt around the staples to try and prevent the scratches from happening again.
happy ducati owner

 

[greer]

Excellent! Thanks for the update.

Sarah

 

[ELVISTO]

Great result ,