Hi all,
Pretty bummed as I'm writing this, I had my brand new 2018 Icon for less than 24hrs before it had to go back to the shop.
I had a 12 mile commute from the dealer to my house, and halfway through I was unable to shift out of first gear. The gear shifter was completely stuck.
The bike is now back at the dealer and I'm playing the waiting game. Their first thought was to re-soak the clutch plates in oil, and after they tried that the issue persisted. So now they are replacing the clutch pack, and they'll try again.
It's now a week after I wrote the check, and I'm not feeling great about it. Did I just get that unlucky to get the bike that didn't get quality controlled? Not to mention they charge a lot for freight/setup, where I would hope they would catch something like this. It's making me think I might have gotten a lemon, and who knows what else didn't get checked?
This is my first bike, was hoping to run it by you more experienced folks and ask-- what would you do? Or is it just a "suck it up and deal with it, this stuff happens" kind of situation?
Pretty bummed as I'm writing this, I had my brand new 2018 Icon for less than 24hrs before it had to go back to the shop.
I had a 12 mile commute from the dealer to my house, and halfway through I was unable to shift out of first gear. The gear shifter was completely stuck.
The bike is now back at the dealer and I'm playing the waiting game. Their first thought was to re-soak the clutch plates in oil, and after they tried that the issue persisted. So now they are replacing the clutch pack, and they'll try again.
It's now a week after I wrote the check, and I'm not feeling great about it. Did I just get that unlucky to get the bike that didn't get quality controlled? Not to mention they charge a lot for freight/setup, where I would hope they would catch something like this. It's making me think I might have gotten a lemon, and who knows what else didn't get checked?
This is my first bike, was hoping to run it by you more experienced folks and ask-- what would you do? Or is it just a "suck it up and deal with it, this stuff happens" kind of situation?