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Discussion Starter #1
I broke the last key of my ducati scrambler, so I have no replacement key. Does anyone have any advice on what to do please?
 

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You MUST go to a Ducati dealer to sort this there is no other option.
You will need to go to the dealer with the details of the bike including the VIN the dealer will then be able to get the details of the key through the Ducati system and organise to get one cut. You will probably have to truck the bike to the dealer so they can match the new key to the bike as there is a transponder in the key that needs to be matched to the bikes electrical system using the Ducati factory software.
I recently lost one of the Scrambler keys but fortunately I have the spare but to get an additional key in Australia the following costs apply
Blank key - AUD$115.00
Key cutting at a locksmith using the remaining spare as a master guide - AUD$45.00
Programing the new key to the bike using the Ducati factory software - AUD$80.00

If I were you I would get two keys done at the same time although that will be expensive it will probably be cheaper than going through the replacement cycle twice.
 

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Some people have replaced the electronics that govern the security and engine mapping, which means you wouldn't need a key or could use a standard key set. However, those who do this are normally striping down the bike to create something new, like a custom cafe racer with 50% or more of the original crap removed.

Unless you are into that (which you probably would not be posting here if you were), taking it to a dealer for a new key set (possibly shipped from Italy) is your only bet.

-0260
 

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Unless you are into that (which you probably would not be posting here if you were), taking it to a dealer for a new key set (possibly shipped from Italy) is your only bet.
The keys are blanks that require local cutting and programming so there is no reason why the country distributor should not have stock. Certainly here in Australia they do and its an overnight delivery for the blank replacement.
Hopefully the OP has the parts of the old key and the locksmith can use them to cut a new one from a blenk.
 

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The keys are blanks that require local cutting and programming so there is no reason why the country distributor should not have stock. Certainly here in Australia they do and its an overnight delivery for the blank replacement.
Hopefully the OP has the parts of the old key and the locksmith can use them to cut a new one from a blenk.
If the key is a smart keyless version like my XDiavel, then you have to have the master (red) key, otherwise, you have to order a full keyset from Italy. I think the Scrambler 1100 has the same key, but the other Scramblers have a basic key with a chip.

-0260
 

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Discussion Starter #6
I live in Argentina and called two different official dealers which offered me two very different solutions.

1) Order new parts, ignition, dashboard and ECU (as the only possible solution). For U$1900 and two or three months to wait for the parts.

2) Cut and Copy two new Original keys. For U$500

And there is a third option, not offered by any of the official dealers of course, but from a local locksmith (very similar to the second option?). Duplicate two

blank keys (not OEM), key cutting and cloning service. For only U$75 and an hour and thirty minutes.

I decided to try the third option first and it worked perfectly. The only issue is that I couldn't get original Ducati blank keys (but instead a Silca ZD30T5).

It is a shame that the official dealers tried to scam me into buying new parts unnecessarily or that they tried to sell me two new keys at such a high price. I would have preferred to have my original keys with the logo but I am not willing to be cheated.
 

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I live in Argentina and called two different official dealers which offered me two very different solutions.

1) Order new parts, ignition, dashboard and ECU (as the only possible solution). For U$1900 and two or three months to wait for the parts.

2) Cut and Copy two new Original keys. For U$500

And there is a third option, not offered by any of the official dealers of course, but from a local locksmith (very similar to the second option?). Duplicate two

blank keys (not OEM), key cutting and cloning service. For only U$75 and an hour and thirty minutes.

I decided to try the third option first and it worked perfectly. The only issue is that I couldn't get original Ducati blank keys (but instead a Silca ZD30T5).

It is a shame that the official dealers tried to scam me into buying new parts unnecessarily or that they tried to sell me two new keys at such a high price. I would have preferred to have my original keys with the logo but I am not willing to be cheated.
This is really good info, just curious what year/make is your Scrambler?
 

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I live in Argentina and called two different official dealers which offered me two very different solutions.

1) Order new parts, ignition, dashboard and ECU (as the only possible solution). For U$1900 and two or three months to wait for the parts.

2) Cut and Copy two new Original keys. For U$500

And there is a third option, not offered by any of the official dealers of course, but from a local locksmith (very similar to the second option?). Duplicate two

blank keys (not OEM), key cutting and cloning service. For only U$75 and an hour and thirty minutes.

I decided to try the third option first and it worked perfectly. The only issue is that I couldn't get original Ducati blank keys (but instead a Silca ZD30T5).

It is a shame that the official dealers tried to scam me into buying new parts unnecessarily or that they tried to sell me two new keys at such a high price. I would have preferred to have my original keys with the logo but I am not willing to be cheated.
Thanks for letting us know. It doesn't really surprise me, though. I have heard some crazy stuff from service departments, over the years.

-0260
 

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I decided to try the third option first and it worked perfectly. The only issue is that I couldn't get original Ducati blank keys (but instead a Silca ZD30T5).

It is a shame that the official dealers tried to scam me into buying new parts unnecessarily or that they tried to sell me two new keys at such a high price. I would have preferred to have my original keys with the logo but I am not willing to be cheated.
So how did you get around programming the keys to the bike?
Did the locksmith do it when they cut the key?
 

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Discussion Starter #10
So how did you get around programming the keys to the bike?
Did the locksmith do it when they cut the key?
After cutting a new blank key, the locksmith cloned the chip inside it. There was no need to program. If they can "read" your key and their equipment is capable of cloning, then they can duplicate your key. Most specialized locksmiths have the equipment and they clone various types of keys, not just Ducati.
 

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After cutting a new blank key, the locksmith cloned the chip inside it. There was no need to program. If they can "read" your key and their equipment is capable of cloning, then they can duplicate your key. Most specialized locksmiths have the equipment and they clone various types of keys, not just Ducati.
That's why you have to get a new lockset from Italy if you lose all of your keys. NEVER lose your "red", or spare key (if you have one). Glad you got it fixed.
 

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Discussion Starter #12
That's why you have to get a new lockset from Italy if you lose all of your keys. NEVER lose your "red", or spare key (if you have one). Glad you got it fixed.

I would say that you are right. After this experience, if you lose a key, you have to go immediately to copy the one you have left. You ALWAYS have to have a spare.

But, the locksmith that solved my problem told me that even if you lose all the keys, they can still make a new set. So far they have complied with what they offer.
 

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That's why you have to get a new lockset from Italy if you lose all of your keys. NEVER lose your "red", or spare key (if you have one). Glad you got it fixed.
I thought Ducati moved away from the "red key" system years ago.

I only received one key with my Flat Track Pro.

-Bob
 

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I thought Ducati moved away from the "red key" system years ago.

I only received one key with my Flat Track Pro.

-Bob
Got two keys with mine but they are both the same. I have lost (misplaced actually it is in the house somewhere) one. In response to this thread rather than going through Ducati for a replacement at the prices outlined above I am going to talk to a couple of specialist automotive locksmiths.
 

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Discussion Starter #15
Got two keys with mine but they are both the same. I have lost (misplaced actually it is in the house somewhere) one. In response to this thread rather than going through Ducati for a replacement at the prices outlined above I am going to talk to a couple of specialist automotive locksmiths.
At least I would compare prices before doing anything. I can tell you for sure that it is possible to do it with a specialist automotive locksmith.
 

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At least I would compare prices before doing anything. I can tell you for sure that it is possible to do it with a specialist automotive locksmith.
Definitely I will compare prices but as I said above going the Ducati dealer route will cost over AUD$200. I have had the same prices (within $5) quoted by two dealers. If I do the Ducati route I have to go to the dealer and pick the key blank up then take the key blank to a locksmith to cut then take the key and motorcycle back to the dealer for programming and time leave the motorcycle with the dealer for half a day or so. Even if I pay $200 to a locksmith, which I am sure I will not it will be a one trip exercise so will save me considerable time fuel costs and toll charges so it would be a win. There is an automotive locksmith a couple of hundred metres from where I work.
 

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I thought Ducati moved away from the "red key" system years ago.

I only received one key with my Flat Track Pro.

-Bob
FTR - in 2015 when I bought my Icon I was given a key like this which I was told to guard with my life and never-ever lose. Seems from this thread that may be BS but just for reference this is my 'master' key that probably isn't a master key so far as we know:

46379
 

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FTR - in 2015 when I bought my Icon I was given a key like this which I was told to guard with my life and never-ever lose. Seems from this thread that may be BS but just for reference this is my 'master' key that probably isn't a master key so far as we know:

View attachment 46379

That's probably the key that would be used to make new keys.

I'm no expert though.

-Bob
 

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I think there's some confusion surrounding the "red key". Here is a good explanation:


In my limited experiences, the red key is this:

46380


That's because I used to own a 2003 ST4s and it came with one red key and two black keys. I'm guessing, based off of Deano968's image that some keys have red shrink wrap on them and are also referred to as "red keys".

When I picked up the FTP, I was given one key and wasn't told anything about keys. I realize now the dealer pulled a fast one on me but that was 2 years ago and there's nothing I can do about it now except buy a blank and have my current key cloned.

Sorry for any confusion I may have caused.

-Bob
 
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There is another way. Other than going to a Dealer if you don’t have an option like I did. I purchased a Scrambler from an auction website which had no keys.
My gamble, luckily it paid off.
In my case I had to get 2 blank keys from Ducati and get a locksmith to reverse engineer the keys groves. Once you have 1 key done it can be copied.
Then you need to find somebody who can place the Ducati Dash into Virgin Mode.
Once in Virgin Mode you can re-set the new keys to the bike.

Here is a video of what I did.

Hope that helps.
 
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