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Discussion Starter · #1 ·
Hi, Was out for a ride, bike started to miss fire and then stopped, fuel pouring out of left side of bike onto a very hot cylinder head and spark plug. I'm surprised it did not burst into flames. Dealer came out and picked up bike, when we got back they took tank off and found that the left hand side Connector on the fuel pump was faulty and the fuel pipe had come off.
 

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Ouch, glad you are ok though..I'm gonna pull my tank and check mine and think I've heard of this issue before?
 

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Discussion Starter · #4 ·
New fuel pump on order but not sure when it will arrive. Sounds like a few bikes have had the same problem.
 

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Add me to the list. Had my Icon (Thailand build, bought in California) in for the 7.5K service yesterday, and this is what happened when they pulled the tank. These guys are by no means ham-fisted; I would trust them to deliver my first born. I go an hour (each way) out of my way to take it to them for exactly that reason. Fortunately, they have a machine shop next door. They custom fabricated a brass and aluminum fitting for it, now I won't have to hold my breath for a recall.
 

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Lordy. If something like this can happen to competent folks, I'm doomed for sure. Somebody somewhere mentioned that this is an automotive-type fitting, I wonder if there's a suitable fixture somewhere on the shelf?
 

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I just pulled my tank up to deal with a pinched breather pipe and my left fuel line just popped off!

The crappy plastic quick release attached to the tank appears to be broken. Taking into the dealer tomorrow. Why are thee not metal??!?
 

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Please keep us posted Josh, and pass along whatever you learn. I just received the little disconnect tool from MotoWheels but I can't say it's made me feel much better about tackling the tank removal. Hope the dealer can sort you straightaway.

Sarah
 

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Please keep us posted Josh, and pass along whatever you learn. I just received the little disconnect tool from MotoWheels but I can't say it's made me feel much better about tackling the tank removal. Hope the dealer can sort you straightaway.

Sarah
Turns out the plastic collar that locks the fuel line into the pump was broken. (Broken by another dealer during servicing)

Not pleased, a bit scary to be honest. These plastic retainers are pretty flimsy and require the exact two points are pinched and a fair amount of force applied to undo them.

Specific to the Scrambler as well, so a mechanic removing them, needs to know what they are doing.
So another few days without my scrambler while it gets sorted. *sigh*
 

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Thank you for the update. Scary is right. If they happen to share any part numbers please pass them along. I've looked at the parts fiche, but really can't make heads or tails of it. Thanks again, hope the parts are in hand right away.

Sarah
 

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Thank you for the update. Scary is right. If they happen to share any part numbers please pass them along. I've looked at the parts fiche, but really can't make heads or tails of it. Thanks again, hope the parts are in hand right away.

Sarah
I've been told the only way obtain new replacements for these plastic collars is to buy a whole new fuel cassette... So that would be £650

Bit ridiculous considering how vulnerable they appear to be. I've asked the dealer to paint two lines on the replacements to identify exactly where they need to be squeezed to safely remove them.

I'm not picking up the tab for this but it makes me nervous if I ever have a problem 'in the field' that requires me to lift the tank off!
 

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Yes, ridiculous. Would it be too much to ask the dealer for a picture of the parts with painted markings before installing them? I am overdue for a valve check (hope to DIY) but I think I will sit tight and wait to see what more we can learn. Thanks again.

Sarah
 

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Yes, ridiculous. Would it be too much to ask the dealer for a picture of the parts with painted markings before installing them? I am overdue for a valve check (hope to DIY) but I think I will sit tight and wait to see what more we can learn. Thanks again.

Sarah
I will ask if they can take a photo of the collars with the paint on them when I call to follow up tomorrow. I'm going to start shopping around to see if there is an aftermarket option to replace these fittings as well as switching to metal elbows, as I'm not certain I trust the plastic ones.
It's not such a big deal if the fittings into the cassette come out, as it's quick release and self seals. The worst that may happen is a small amount of fuel already in the line being thrown onto the engine and you'll suddenly lose a cylinder...

If the plastic elbows give way, fuel will gush out of the tank until it's empty.
 

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I've been told the only way obtain new replacements for these plastic collars is to buy a whole new fuel cassette... So that would be £650

Bit ridiculous considering how vulnerable they appear to be. I've asked the dealer to paint two lines on the replacements to identify exactly where they need to be squeezed to safely remove them.

I'm not picking up the tab for this but it makes me nervous if I ever have a problem 'in the field' that requires me to lift the tank off!
The collar appears to be integral with the fuel pump assembly but the plastic elbows (fuel unions) are available at €3.50 each. As far as I can see, no other Ducati uses this arrangement.
 

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This is all getting very depressing. Perhaps I should look out for an old 907 or Commando with an electric starter/ T160 as I 'm too old to begin kick starting again! It seems clear that the Scrambler has been built down to an unacceptable level, but I still have my DS 1000, thank goodness.
 

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The collar appears to be integral with the fuel pump assembly but the plastic elbows (fuel unions) are available at €3.50 each. As far as I can see, no other Ducati uses this arrangement.
Hi Derek,
It's defo the plastic elbow that breaks!
Where can you buy the unions from? Just incase it happens to me (again)
Thanks in advance
 

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They are listed online at Star Twin but you should be able to get them from your dealer.
 
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