Scramblizer, I watched the Ducati Techs set up a suspension for sag on a Panigale R when I was at the shop a few weeks ago. I saw (and filmed) the whole process for a video that I will produce in the coming weeks. They are probably tuning Smifff's suspension for him as a service. If you ordered them, as opposed to bought them from a shop, they will not be able to set sag on the shocks off of the bike. This might be the difference.