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I bought a Classic a few weeks ago and didn’t like the blue spring on the rear Nitron shock. I checked the number off the spring with Nitron who said it was for a 125-135kg rider I’m 95kg with my gear so I thought change the spring for the correct weight and a better colour “titanium”. Paid by cc over the phone and it arrived at 8.30 the following morning. Whilst fitting the spring the rebound adjuster screwed off and when I contacted Nitron fo advice was told it needs a special tool to sort it.
I sent it to them they fitted the spring, corrected my mistake and returned it the next day all FOC.
You can’t get better service than that
 

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That's awesome. Stuff like that definitely bumps Nitron up in the running when I think about an eventual replacement for my stock shock.
 
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