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My motorcycle's first registration is 03/2019, but I guess it hibernated at the dealer and the construction year is probably 2018. I agree with Skippy that it may be a different problem, since the machine does not produce this noise when idling. Obviously Ducati don't know exactly what the problem is, otherwise they wouldn't be swapping parts without a plan. Unfortunately it seems to me, as if nobody has seriously dealt with the problem there.
 

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Discussion Starter #122
My motorcycle's first registration is 03/2019, but I guess it hibernated at the dealer and the construction year is probably 2018. I agree with Skippy that it may be a different problem, since the machine does not produce this noise when idling. Obviously Ducati don't know exactly what the problem is, otherwise they wouldn't be swapping parts without a plan. Unfortunately it seems to me, as if nobody has seriously dealt with the problem there.
Ah I confused your date for a production date. But EZ probably stands for Erst Zulassung...
Your best bet is probably to look for some kind of Ducati guru/doctor/legend in your country or maybe the Netherlands(I know we have at least a couple of those over here)to hear what they think. Sometimes the guys who know these engines inside and out and have been wrenching on these things sinds the 70's know way more then the authorised dealers.
 

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Discussion Starter #123
Mike, thanks for sharing your experience. I am glad they at least did the cylinder replacement; after having my bike for two months the dealer did nothing and it still makes the noise. I contacted Ducati corporate as well, to no avail. As I bought my bike in May 2018, I am now officially outside of warranty, so the concern here is should something major occur, it will be out of my pocket.

This is my first Ducati and I am very disappointed in how Ducati is ignoring this problem. As it has been discussed, this is a very low volume seller and they could easily issue an across the board recall and fix it - specifically the 2018s that did not have the revised cylinder design of the later models. But they wont. They're continuing to handle this inconsistently and case by case, and depending on the dealership, they either try to do the right thing and replace the cylinders, or they ignore it and play the odds that if it fails, it will then be on the owner despite it being a now known factory defect.

I'm completely torn because I love the bike and finally got it the way I want it, but the noise does take away from the experience of riding it, even though it has no noticeable loss of power.
I'm realy bummed that it hasn't worked out for you. I don't know how consumer rights work in the US but if a problem is this big sometimes they have to honor such a claim even though your warenty ran out. Also your claim was well made within the warenty period so I feel they shouldn't be able to get out of it that easy. I do know that two brothers over here also first had theire own dealer that didn't help them but another Ducati dealer helped them out. I will dm you the name of that dealer. Even if they are far away from you they might be able to help in another way. I still feel you should be helped out with this problem. Also I wonder if there is a consumer organisation that could help you out.
 

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Picked up my bike today after it's been at the dealer since the end of Februari. Parts took a while due to the Corona crisis but now it's finally done and boy what a difference it makes. The bike runs really smooth and sounds so much better. The harsh metallic knocking/banging noise is gone . The ride home was a real joy, now you only hear the deep roar from the Akra's and the typical mechanical noise from the desmo valve train. The engine also feels way nicer while riding the bike, just a lot smoother and "rounder"Happy it all turned out well.
View attachment 44944
congrats Skippy, glad to hear that your bike get fixed, I'm still waiting for parts. seems it going to be a long waiting.
 

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Not sure if my 2018 Ducati Scrambler 1100 has the piston slap issue. I bought it a month ago from the dealership. It was a demo model that had 1300km on it. I have since put another 1000km on it (2300km total). Warrenty still has a year on it but I cant tell if the sound is the classic desmo valves or if its the piston slap issue. I linked a video, let me know what you guys think.

Thanks

 

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Discussion Starter #126
Not sure if my 2018 Ducati Scrambler 1100 has the piston slap issue. I bought it a month ago from the dealership. It was a demo model that had 1300km on it. I have since put another 1000km on it (2300km total). Warrenty still has a year on it but I cant tell if the sound is the classic desmo valves or if its the piston slap issue. I linked a video, let me know what you guys think.

Thanks

Based on this I would say yours sounds pretty healthy. I don't hear a knocking sound. I'm no expert though and only based on the video.
Here's mine before and after, see if you hear the difference and if so you'll know what to look out for.
 

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Based on this I would say yours sounds pretty healthy. I don't hear a knocking sound. I'm no expert though and only based on the video.
Here's mine before and after, see if you hear the difference and if so you'll know what to look out for.
Thanks Skippy, I can definitely hear the difference. Mine sounded just like yours before the fix. That hollow metallic pinging.
 
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I do not hear the piston slap in "N's" recording either, but as long as he has written proof of his request and Ducati's refusal to address the problem -- and the engine eats it's self, he is on good legal grounds to have them fix it.
As to the year model of his 1100 Scrambler, reading the VIN from the left, the 10th character tells the year model of the vehicle. If there's a "J" in 10th position, the bike is a 2018. If there's a "K" in the 10th position, it was built in 2019. From VIN Lookup - How to Decode your VIN | Edmunds here are the model years since 2000: Y=2000, 1='01, 2='02, 3='03, 4='04, 5='05, 6='06, 7='07, 8='08, 9='09, A='10, B='11, C='12, D='13, E='14, F='15, G='16, H='17, J='18, K='19, L='20.
 

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Do we know a date range where the issue exists? I just purchased a 2018 used, I did not hear anything wrong when I test rode it, but am worried I may be out of warranty. The bike only has 290 miles on it.
 

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Do we know a date range where the issue exists? I just purchased a 2018 used, I did not hear anything wrong when I test rode it, but am worried I may be out of warranty. The bike only has 290 miles on it.
I believe the piston slap issue only impacts the 2018s. Ducati revised the parts for the 2019 model year, they even have a different part number than the 2018s.
 

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Do we know a date range where the issue exists? I just purchased a 2018 used, I did not hear anything wrong when I test rode it, but am worried I may be out of warranty. The bike only has 290 miles on it.
Low miles doesn't seem to be a factor. My Scrambler had 5 miles on the odometer when I bought it and the noise/vibration was present from then, though I thought it was "normal" for a Ducati. It wasn't until I took it in for the 600 mile oil change and asked the mechanic if that was normal that I found out it wasn't.
My remark about "legal grounds" is wrong if your bike is "out of warranty". The two year warranty period starts when the motorcycle is first sold to an owner (not the dealer). You can get that original sale date from your dealer and learn how much, if any warranty is remaining. Dealer owned demonstration bikes usually come with the full warranty unless the sales agreement says otherwise, so the date of sale to the first owner starts the warranty too.
Other than that Ducati dealers will respond to "piston slap" complaints about model year "2018" and that the piston/cylinder assembly part number changed in 2019, we don't actually know much about the problem. We don't even know whether the problem causes serious damage now or in the future - or if it's merely annoying because of the noise and Ducati decided it was better to fix it than fight complaints on the internet..
So far, the only information we have (from owners) is that the piston slap is noisy and may also cause vibrations (and in my case, the vibration was likely to have been caused by the exhaust valve hitting the piston and was replaced at the same time the piston kit was). I haven't seen any reports of deteriorated performance, loss of compression, crankshaft damage attributable to metal shavings from the cylinder/piston wear, etc. so it might all be overblown.
Honestly, if the engine isn't noisy and doesn't vibrate, I'd leave it alone. And if it's out of warranty, considering the cost of the repair, I'd definitely leave it alone no matter how it sounds and hope for the best.
 

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In July this year II bought a MY 2019 with 125km on the clock. I've just completed the first 1000km. When I'm riding on a very light throttle at low rpm (sub 3000rpm) my bike makes a distinctive tapping sound from the engine. It won't do it at tick over or if you rev the bike in neutral. But it is very apparent when riding at slow speed and light throttle. Bust as soon as you give it some gas or get over 3000rpm it goes away. My dealer says the bike is fine. This is my fourth air cooled Ducati and this is the first one to ever make this kind of noise. I've had a 796 Monster and two 900s before this. I know this engine has quite a few different parts and I know each version of air cooled Ducati I've had has sounded a bit different but this sound like very noisy tapers or maybe the infamous piston slap.
 

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Discussion Starter #133
In July this year II bought a MY 2019 with 125km on the clock. I've just completed the first 1000km. When I'm riding on a very light throttle at low rpm (sub 3000rpm) my bike makes a distinctive tapping sound from the engine. It won't do it at tick over or if you rev the bike in neutral. But it is very apparent when riding at slow speed and light throttle. Bust as soon as you give it some gas or get over 3000rpm it goes away. My dealer says the bike is fine. This is my fourth air cooled Ducati and this is the first one to ever make this kind of noise. I've had a 796 Monster and two 900s before this. I know this engine has quite a few different parts and I know each version of air cooled Ducati I've had has sounded a bit different but this sound like very noisy tapers or maybe the infamous piston slap.
I wouldn't worry about it to much as your bike is still well under warenty and only has little milage. Just ride it some more and see how things develop. If you don't trust your dealer maybe get a second opinion but if yours is MY2019 it already has the improved cilinders and pistons so probably a bit of noise from the valve train. What I noticed with the piston slap is that it isn't in rythem with the rest of the noises(the valve train noises are) if you get what I mean.
 

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Hi everyone!

I've been reading all of your posts but this is the first time I post here.

I have a Scrambler 1100 Sport, manufactured in 2019 and bough in August 2019.

Unfortunately, I started to develop the weird sound, took the bike to my Ducati trusted mechanic and it's the piston slap (seems to be affecting the horizontal one).

I booked an appointment with the dealer next week so it's covered by warranty. I'll also record the sound with the Zoom recorder and not the mobile one so you can have a clear record of the problem before it's fixed.

I'll keep you posted.
 

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Discussion Starter #135
Hi everyone!

I've been reading all of your posts but this is the first time I post here.

I have a Scrambler 1100 Sport, manufactured in 2019 and bough in August 2019.

Unfortunately, I started to develop the weird sound, took the bike to my Ducati trusted mechanic and it's the piston slap (seems to be affecting the horizontal one).

I booked an appointment with the dealer next week so it's covered by warranty. I'll also record the sound with the Zoom recorder and not the mobile one so you can have a clear record of the problem before it's fixed.

I'll keep you posted.
Interesting. Thanks for keeping us posted. This is the first time I've heard about a 2019 model having the problem. How many miles do you have on your Scrambler?
Hope everything works out fine. Mine is running great for 1500km now after the cilinder and piston replacement.
 

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Interesting. Thanks for keeping us posted. This is the first time I've heard about a 2019 model having the problem. How many miles do you have on your Scrambler?
Hope everything works out fine. Mine is running great for 1500km now after the cilinder and piston replacement.
I have 9200km on it. My mechanic told me that the only models that have the issue totally fixed on origin for sure are the 2020 pro ones (euro5).
 

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Discussion Starter #137
I have 9200km on it. My mechanic told me that the only models that have the issue totally fixed on origin for sure are the 2020 pro ones (euro5).
That's what they say now I guess, they already are on their third cilinder and piston part number and both times they probably thought they solved it. I don't know if there's a 4th part numer already but it will probably be a sort of a problem with the Ducati engine. They've been having this problems on many models like forever.
It's good to hear your dealer and mechanic are very open on the issue, something that isn't always the case sadly.
 

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Update: Yesterday the check engine light switched on and the clutch lever trembled when actioned with bike started, even in neutral.

It has 9 months and 9300km, left it at the dealer this morning.
 

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Discussion Starter #139
Update: Yesterday the check engine light switched on and the clutch lever trembled when actioned with bike started, even in neutral.

It has 9 months and 9300km, left it at the dealer this morning.
Sounds like there might be somerhing completely different going on.
 
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