[gallowdu]

Hi, I got on my bike after leaving parked up on the street during the day while I was at work. Immediately noticed that the steering felt strange - like tight / resistant at low speeds. The next morning when I parked up the key would not go to the steering lock position. I assume the two are related. Service is booked in 3 weeks (7,500 miles). Any ideas welcomed, thanks.

 

[gallowdu]

so the dealer maintains it was an attempted theft as the pin in the lock was broken and the bracket bent. £535 for a whole new lock set to be fitted. Did not make my day!

 

[Mr Munck]

any change insurance would cover that?

 

[Max Kool]

Well, at least you still have your bike, it could have been stolen. The steering lock apparently did enough to deter them.

 

[gallowdu]

The rear wheel was chained to a massive rail and the front had a disc lock. I think it was just someone being spiteful. We also have a security guard outside the building facing the bike rank. I think I'll use the alarm instead of the steering lock now.

 

[Max Kool]

Ugh that's rough, two locks and still someone at least "touched" it!

( I feel so lucky to have a bike parking at work where I don't even need to lock my bike. And I can leave my helmet and gloves on my bike)

 

[Andrew_C]

so the dealer maintains it was an attempted theft as the pin in the lock was broken and the bracket bent. £535 for a whole new lock set to be fitted. Did not make my day!

Does the £535 that you spent for the lock set include the price of the parts and labor?

 

[gallowdu]

all 3 locks plus labour and sales tax

 

[LadyBishop]

As a teacher I have had multiple issues with kids f*$%king with my cars over the years: knife through plastic rear screen of MX5, coke poured all over Porsche paintwork, tyre slashed on Transit van. All happened on school properties. All happened directly after behaviour incidents in class.
So far, nothing has happened to the bike (don't even lock it). Possibly due to it being parked next to the bikes owned by the caretakers (ex army tattooed and both well over 6 foot.....Pan European and Triumph Rocket). Thats the beauty of living remote I guess. When in London (all my life till 40 years old), I would daily have to stop people trying to knick my scooters/trials bikes, or sitting all over my cars.
I'm not suggesting anything, just reminiscing.....

 

[Joooooooosh]

I had a similar problem with my bike in a situation where it would have been impossible for anyone to get to it. i.e. In a locked garage with me in the house.

The key all of a sudden refused to turn in the barrel. The dealer I took it to then convinced Ducati it was attempted theft and what followed was months of frustrating back and forth, full of lies and incompetence.

End result, a bike that still isn't fully functioning and a lack of faith in the majority of the Ducati dealer network.